Return & Shipping Policy

Returns

We want you to be completely satisfied with your BOGABOARDS purchase. If you’re not, we’re here to help—with a few simple guidelines:

• Unopened Items Only: Returns are accepted only if the item is unused and in its original, unopened packaging.

• Used or Opened Products: Unfortunately, we cannot accept returns on items that have been opened, used, or assembled.

• Return Shipping: If the return is approved, we will refund the product cost minus the original shipping cost we incurred to send it to you.

To request a return, please contact our team at service@bogaboards.com with your order number and reason for return. All return requests must be made within 14 days of delivery.

Shipping

We work hard to get your order to you as quickly as possible.

• Processing Time: Orders typically ship within 3–4 business days.

• Standard Shipping Times: Delivery generally takes 5–10 business days, depending on your location.

• Seasonal Delays: During peak seasons or promotional events, delivery may take longer. We appreciate your patience during high-demand periods.

• Tracking: You will receive a tracking number via email as soon as your order ships.

Questions?

Our customer support team is always happy to help.

Email us at service@bogaboards.com, and we’ll get back to you within 1–2 business days.